Security Centre

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

If you have cash or cheques to pay into your account, you'll need to use a paying-in slip. These slips can be found in any branch, and all you need to do is write the information as suggested below.

Did you know?

You don't necessarily have to be the account holder to pay money in to one of our customer's accounts.

Paying-in Slip

Need to speak to us?

Give our friendly team a call on:

03456 013 464

Textphone 18001 03457 125 563
Lines are open from 8am to 8pm every day except for Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.

Prefer to talk face-to-face?

Pop into your nearest branch for a chat.

Find a branch
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