HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Switch Mortgages

I want to switch my mortgage rate


If you're interested in switching to a new mortgage rate, we can help you look at your options. You can agree your new mortgage rate up to 12 weeks before your current rate ends.

Step 1 - Find and Compare our current mortgage rates or view all Our mortgage rates
Step 2 - When you're ready, apply to switch to a new rate.

How to apply


Would you like advice about switching your mortgage rate?

Yes, I need advice about switching my mortgage rate


If you would like advice as to which of our mortgages may be suitable for you, make an appointment to see one of our Mortgage Advisors. They will review your financial situation and will provide advice and recommendation as to which HSBC mortgage product is most suitable for you based on the information you provide. You can book an appointment to receive mortgage advice either on the telephone or in your local branch. Please note, that HSBC does not offer or provide advice in relation to Buy to Let mortgages.

Call us to speak to one of our Mortgage Advisors

Call us on 0800 1696333 ✝

Textphone 1800 10800 028 1236

No, I don't need any advice about switching my mortgage rate


If you don't need any advice in relation to the mortgage you wish to apply for and are comfortable choosing a new mortgage deal, you can apply online or you can call us.
However, you will not receive advice in respect of your mortgage and we are not required to assess the suitability of the mortgage product(s) that you select. If you choose not to receive advice, you won't benefit from the protection provided to consumers by the Financial Conduct Authority's rules which require mortgage lenders to assess the suitability of such mortgage product(s) for you.
As a responsible lender, we will consider whether your mortgage payments and any associated repayment strategies meet our credit policy.

What would you like to do?

I'm switching my mortgage rate only and making no other changes

I'm switching my mortgage rate but also want to make other mortgage changes

I'm switching my mortgage rate and my loan to value is over 90%

Think carefully before securing other debts against your property.
Your home may be repossessed if you do not keep up repayments on your mortgage.

† Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

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