Get information on our products and services by email instead of post, wherever we can. This will mean:
- Fewer envelopes on your doormat
- Easy to file and find information when you need it
- Access via desktop, tablet or mobile – whenever, wherever and however you want
We won’t email you anything you wouldn’t have received by post - it’s just a more convenient way to get information to you - for example, if there are key changes to your account.
It’s quick and easy to get started - you only need to add your email address to your account.
How to sign up
- Log on to online banking
- Click on 'Update' within the 'My details' and preferences box, then click 'Personal Details'
- Enter your email address and click 'Confirm'
- Call us on 03457 404 404*
- If you're an HSBC Premier or HSBC Jade customer call us on 03457 70 70 70*
* Lines are open 8am to 10pm every day (HSBC Premier and Jade customer lines are open 24 hours a day). Lines will be closed on Christmas Day, Boxing Day and New Year's Day. Calls may be monitored or recorded.
In a branch
Alternatively, pop into your nearest branch to change your delivery preferences.