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Dealing with bereavement

Help and support

We want to support and guide you, please find more information below that we hope you will find useful.


If you need any help or guidance in dealing with debts held with HSBC or you do not think that the estate will be able to repay the borrowing in full


The Personal Representative will only need to inform us once of the death


Dealing with the estate of a loved one can be difficult. If you're dealing with more than one bank the expectations and experience can differ vastly, making things more complicated


Assessing your own financial affairs after the death of a loved one


Links to other useful organisations for information and guidance to bereavement

Letting us know

Call us

0800 085 1992

or +44 (0)114 252 0249 if you're calling from outside the UK

* Lines are open 8:30am to 6pm, Monday to Friday and Saturdays 9am to 2pm (excluding public holidays).

General enquiries

Notify us online

You can inform us of a bereavement online.

Visit us in branch

Write to us

You can send documents to:

HSBC Bereavement Services

51 Saffron Road


LE18 4AG

Top 5 FAQs

It’s easy to get in touch online. Talk to us directly through our chat channels.