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Travel Insurance

Cover to suit your every need while travelling

Coronavirus update

We no longer offer single and multi-trip travel insurance policies to new customers. However, we’re still offering Worldwide Travel Insurance as one of the options in our multi-cover policy, Select and Cover

According to Which?, it provides ‘complete’ coronavirus cover. This means it covers you for cancellation if you can’t travel because of changes in Foreign Commonwealth & Development Office (FCDO) advice, or because of a lockdown.

If you have a need for travel insurance alongside 2 other types of cover – such as mobile phone insurance, gadget insurance or motor breakdown insurance – Select and Cover could be right for you. Be sure to read policy documents carefully before buying anything to make sure you’re comfortable with what’s covered and what’s not. 

Select and Cover is available for HSBC UK customers who are registered for online banking. Worldwide Travel option provides cover up to the age of 70 and is provided by Aviva Insurance Limited.

For the latest coronavirus travel guidance, see what’s covered under HSBC Travel Insurance.

If you currently have annual travel insurance with us, your policy will end when it reaches its renewal date.

 

Coronavirus advice

For details of the coronavirus cover, including cancellations, see our coronavirus travel guidance.

Pre-existing medical conditions

When we’re able to offer cover for existing medical conditions, the cost will be included in your total premium.

In some cases, we may be unable to offer cover for certain pre-existing medical conditions. If we can’t offer you cover, or if you’re not happy with the total premium you may be able to get cover from a specialist medical insurer instead. Check The Money and Pensions Service’s travel directory for a list of specialist insurers or call 0800 138 7777.

Just so that you’re aware, you may not be able to find cover for undiagnosed symptoms and you may have to wait until you have a diagnosis before getting cover elsewhere. 

For more information about your policy and what is covered please refer to the policy booklets in the 'Things you should know' section below.

How to make a claim

For details of how and when to make a claim, please visit our Travel Insurance claims page.

Renewing your policy

If we’ve sent you a letter about renewing your policy and you’d like to discuss, please call 0800 169 4013. Lines are open 09:00 to 17:00 Monday to Friday and 08:00 to 18:00 on Saturdays and 10:00 to 16:00 on Sundays.

Your cancellation rights

You have a statutory right to cancel your policy within 14 days from the day of renewal of the policy or the day on which you receive your renewal documentation – whichever is later.

To cancel your policy, please send a message using this contact form or call the number above.

Frequently asked questions

You might also be interested in

 

With a little forward planning, you can reduce the impact of things going wrong.

 

See 5 examples of when travel insurance can be useful.

 

Find out what to do now the old UK European Health Insurance Card (EHIC) is being phased out following Brexit.

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