Coronavirus advice
For the latest information, please visit our coronavirus travel guidance page.
Flybe advice
Find out whether you’re covered if you’ve booked with Flybe.
Brexit advice
If you’re not sure about how Brexit might affect your Travel Insurance, check out our easy-to-follow Brexit FAQs.
Standard policy features |
Policy limits per person per trip |
Excesses per person per incident |
|---|---|---|
Cancellation charges |
£5000 |
£50 (£20 for loss of deposit) |
| Holiday disruption |
£25 for each 24 hr period (£500 maximum) |
Nil |
| Delayed departure |
£25 for each 12 hr period (£250 maximum) |
£50 for abandonment after 24 hours |
| Missed international departure |
£1000 |
Nil |
| Emergency medical and associated expenses |
£10,000,000 |
£50 |
| Hospital benefit |
£25 for each 24 hour period (£1,000 maximum) |
Nil |
| Personal accident |
£50,000 |
Nil |
| Personal liability |
£2,000,000 |
£50 for incidents arising from the occupation of temporary holiday accommodation |
| Legal expenses |
£50,000 |
Nil |
| Optional extras |
||
| Baggage cover |
£1,500 |
£50 |
| Winter sports cover |
£500 (own equipment) |
£50 |
| Golfing cover |
£1,500 (own equipment) |
£50 |
| Scuba diving cover |
Refer to policy booklet |
Refer to policy booklet |
| Business trip cover |
Refer to policy booklet |
Refer to policy booklet |
Standard policy features |
Cancellation charges |
|---|---|
Policy limits per person per trip |
£5000 |
Excesses per person per incident |
£50 (£20 for loss of deposit) |
Standard policy features |
Holiday disruption |
Policy limits per person per trip |
£25 for each 24 hr period (£500 maximum) |
Excesses per person per incident |
Nil |
Standard policy features |
Delayed departure |
Policy limits per person per trip |
£25 for each 12 hr period (£250 maximum) |
Excesses per person per incident |
£50 for abandonment after 24 hours |
Standard policy features |
Missed international departure |
Policy limits per person per trip |
£1000 |
Excesses per person per incident |
Nil |
Standard policy features |
Emergency medical and associated expenses |
Policy limits per person per trip |
£10,000,000 |
Excesses per person per incident |
£50 |
Standard policy features |
Hospital benefit |
Policy limits per person per trip |
£25 for each 24 hour period (£1,000 maximum) |
Excesses per person per incident |
Nil |
Standard policy features |
Personal accident |
Policy limits per person per trip |
£50,000 |
Excesses per person per incident |
Nil |
Standard policy features |
Personal liability |
Policy limits per person per trip |
£2,000,000 |
Excesses per person per incident |
£50 for incidents arising from the occupation of temporary holiday accommodation |
Standard policy features |
Legal expenses |
Policy limits per person per trip |
£50,000 |
Excesses per person per incident |
Nil |
Standard policy features |
Optional extras |
Policy limits per person per trip |
|
Excesses per person per incident |
|
Standard policy features |
Baggage cover |
Policy limits per person per trip |
£1,500 |
Excesses per person per incident |
£50 |
Standard policy features |
Winter sports cover |
Policy limits per person per trip |
£500 (own equipment) |
Excesses per person per incident |
£50 |
Standard policy features |
Golfing cover |
Policy limits per person per trip |
£1,500 (own equipment) |
Excesses per person per incident |
£50 |
Standard policy features |
Scuba diving cover |
Policy limits per person per trip |
Refer to policy booklet |
Excesses per person per incident |
Refer to policy booklet |
Standard policy features |
Business trip cover |
Policy limits per person per trip |
Refer to policy booklet |
Excesses per person per incident |
Refer to policy booklet |
What's not covered?
- Pre-existing medical conditions of any travellers named on the policy and anyone whose health may affect your decision to take or continue your trip unless accepted in writing by us
- Any activity on the excluded list in the policy document
- Missed international departure due to strike if the date of strike is known at the time of booking
- Winter sports above the 31 days maximum stated on annual policies
- Business trips which involve manual work or dealing with the public
- Claims for your death, injury, illness or disability are not covered if they result from you misusing alcohol or drugs.
Please note, all trips must begin and end in the UK*.
Holidays in the UK, Channel Islands or Isle of Man must include a minimum of 2 consecutive nights stay in pre booked accommodation. Please refer to the policy booklet for full Terms & Conditions.
*Excluding Channel Islands and Isle of Man
How to make a claim
For details of how and when to make a claim, please visit our travel insurance claims page.
Renewing your policy
If we’ve sent you a letter about renewing your policy and you’d like to discuss, please call 0800 169 4013. Lines are open 09:00 to 17:00 Monday to Friday and 08:00 to 18:00 on Saturdays and 10:00 to 16:00 on Sundays.
Your cancellation rights
You have a statutory right to cancel your policy within 14 days from the day of renewal of the policy or the day on which you receive your renewal documentation – whichever is later.
To cancel your policy, please send a message using this contact form or call the number above.
Things you should know
Please take the time to read the following:
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