Travel Insurance

HSBC UK
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Travel insurance

HSBC Travel Insurance

HSBC Travel Insurance is designed to offer a choice of single trip or annual multi-trip cover.

Up to £10 million of medical cover
For emergency medical treatment and associated expenses
Up to £5000 cancellation cover

Refund of non-recoverable travel and accommodation costs should you be forced to cancel or cut short your holiday
Cover for major incidents
If you need to cancel or abandon your trip due to a major incident such as a terrorist attack, you’ll be covered
15% online discount
Receive a 15% online discount when you buy your single trip or annual multi-trip policy online. Offer only available on new policies.
Up to 9 people covered
Ideal for solo travellers, couples, families and groups
Optional extras
To cover baggage, extended trip, scuba diving, golf and winter sports
Choice of single trip or annual multi-trip policies
With UK only, European or Worldwide cover available

Start your application

HSBC Travel Insurance is provided by Aviva Insurance Limited and is designed to cover all of your travel needs.

Please ensure you see the full eligibility requirements before applying.

In case of a no deal Brexit, we have put together some FAQs to support our customers and guide them through the potential impacts. Please see our travel insurance Brexit FAQs.

More details

We offer:

Cover for up to 9 people - ideal for individuals, couples, families and groups
Single trip policies for trips between 2-120 days
Annual multi-trip policies with trip limits of 31, 45, 60 or 90 days

Choose an area of travel from:

UK - single trip only
UK & Europe
Worldwide, excluding USA, Canada & Caribbean
Worldwide including USA, Canada & Caribbean

Optional cover for:

Baggage
Extended trip
Scuba diving
Golf
Winter sports

What's covered?
Standard policy features	Policy limits per person per trip	Excesses per person per incident
Cancellation charges	£5000	£50 (£20 for loss of deposit)
Holiday disruption	£25 for each 24 hr period (£500 maximum)	Nil
Delayed departure	£25 for each 12 hr period (£250 maximum)	£50 for abandonment after 24 hours
Missed international departure	£1000	Nil
Emergency medical and associated expenses	£10,000,000	£50
Hospital benefit	£25 for each 24 hour period (£1,000 maximum)	Nil
Personal accident	£50,000	Nil
Personal liability	£2,000,000	£50 for incidents arising from the occupation of temporary holiday accommodation
Legal expenses	£50,000	Nil
Optional extras
Baggage cover	£1,500	£50
Winter sports cover	£500 (own equipment)	£50
Golfing cover	£1,500 (own equipment)	£50
Scuba diving cover	Refer to policy booklet	Refer to policy booklet
Business trip cover	Refer to policy booklet	Refer to policy booklet

What's covered?
Standard policy features	Cancellation charges
Policy limits per person per trip	£5000
Excesses per person per incident	£50 (£20 for loss of deposit)

Standard policy features	Holiday disruption
Policy limits per person per trip	£25 for each 24 hr period (£500 maximum)
Excesses per person per incident	Nil

Standard policy features	Delayed departure
Policy limits per person per trip	£25 for each 12 hr period (£250 maximum)
Excesses per person per incident	£50 for abandonment after 24 hours

Standard policy features	Missed international departure
Policy limits per person per trip	£1000
Excesses per person per incident	Nil

Standard policy features	Emergency medical and associated expenses
Policy limits per person per trip	£10,000,000
Excesses per person per incident	£50

Standard policy features	Hospital benefit
Policy limits per person per trip	£25 for each 24 hour period (£1,000 maximum)
Excesses per person per incident	Nil

Standard policy features	Personal accident
Policy limits per person per trip	£50,000
Excesses per person per incident	Nil

Standard policy features	Personal liability
Policy limits per person per trip	£2,000,000
Excesses per person per incident	£50 for incidents arising from the occupation of temporary holiday accommodation

Standard policy features	Legal expenses
Policy limits per person per trip	£50,000
Excesses per person per incident	Nil

Standard policy features	Optional extras
Policy limits per person per trip
Excesses per person per incident

Standard policy features	Baggage cover
Policy limits per person per trip	£1,500
Excesses per person per incident	£50

Standard policy features	Winter sports cover
Policy limits per person per trip	£500 (own equipment)
Excesses per person per incident	£50

Standard policy features	Golfing cover
Policy limits per person per trip	£1,500 (own equipment)
Excesses per person per incident	£50

Standard policy features	Scuba diving cover
Policy limits per person per trip	Refer to policy booklet
Excesses per person per incident	Refer to policy booklet

Standard policy features	Business trip cover
Policy limits per person per trip	Refer to policy booklet
Excesses per person per incident	Refer to policy booklet

What's not covered?

Pre-existing medical conditions of any travellers named on the policy and anyone whose health may affect your decision to take or continue your trip unless accepted in writing by us
Any activity on the excluded list in the policy document
Missed international departure due to strike if the date of strike is known at the time of booking
Winter sports above the 31 days maximum stated on annual policies
Business trips which involve manual work or dealing with the public
Claims for your death, injury, illness or disability are not covered if they result from you misusing alcohol or drugs.

Please note, all trips must begin and end in the UK*.

Holidays in the UK, Channel Islands or Isle of Man must include a minimum of 2 consecutive nights stay in pre booked accommodation. Please refer to the policy booklet for full Terms & Conditions.

*Excluding Channel Islands and Isle of Man

Make a claim

Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.

Claims for emergency medical treatment

Medical emergency Line

+44 (0)1603-605128

Lines open 24 hours a day, 365 days a year.

Other claims

+44 (0)1603-605124

Claims helpline open 24 hours a day, 365 days a year.

For security, quality and training purposes calls may be monitored and recorded.

Documents you may need when making a travel insurance claim

Original receipts, bills, cash withdrawal slips, flight and luggage tickets, guarantees, instruction manuals, accident reports, any photographs of your belongings and medical certificates or reports
A written police report made as soon as reasonably possible for any theft or loss
A "Property Irregularity Report" for baggage lost or damaged by an airline
Written confirmation from your tour operator or carrier to validate any delays

Please note, this is not a complete list as each claim is different. Please read your policy document for full details.

Your cancellation rights

You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is the later.

Please call 0800 169 4013

Lines open 8am to 8pm Monday to Thursday and 8am to 7pm Friday, 9am to 5pm Saturday and 10am to 2pm Sunday except Christmas Day, Boxing Day & New Year's Day.

How to apply for HSBC Travel Insurance

If you meet the eligibility criteria below, you can get a quote online or by contacting us:

Please ensure you can answer YES to the following questions:

Are you aged between 16 and 79 for a Single Trip policy or aged between 16 and 74 for an Annual Multi-trip policy?
Have you been resident in the UK* for the last six months?
Are you liable to pay tax in the UK* and are you registered with a local doctor?

To ensure you avoid having duplicate cover, please check whether you or any traveller who would be covered by this policy have any other products that currently provide travel insurance.

Before applying, please also take the time to read important information on the policy.

*Excluding Channel Islands and Isle of Man

Apply online

Get a quote and save 15% when you apply online.

Offer only available on new policies.

Get a quote today for HSBC Travel Insurance This link will open in a new window

Retrieve a saved quote.

Return to a previous quote you obtained in the last 30 days.

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For details on how we will use your personal information, please see our Privacy Notice (PDF). HSBC Travel Insurance is provided by Aviva Insurance Limited. Please read Aviva’s Privacy Notice shown within the application

Apply by phone

Call us for immediate cover

0800 299 399

Lines are open from 8am – 8pm Monday – Thursday, 8am – 7pm Friday, 9am – 5pm Saturday and 10am – 2pm Sunday. (except for Christmas Day, Boxing Day and New Year's Day)

Please answer all questions accurately, any incorrect information may invalidate your insurance should you take out a policy.

Things you should know

Please take the time to read the following:

Frequently Asked Questions

Your travel insurance and cover will remain valid in the event of Brexit, including if there is ‘no deal’. Please click here to read about your responsibilities before travelling.

You will be covered for your unused travel and accommodation costs if you have to cancel your trip provided it is for one of the reasons shown in your policy booklet.

You will be covered to cancel or abandon your trip if a major incident such as a terrorist attack happens within a 50 mile radius of the area in which you will be/are staying.

Yes, you are covered, however any serious illness, injury or disease you were aware of prior to booking your trip would not be covered

If you miss your flight, ship or train at your point of international departure due to a failure of public transport or because the vehicle you are travelling in breaks down you will be covered. You will not be covered for any connecting or onward travel. If you think you are at risk of missing your transport you should call the Travel Assistant helpline on 01603 605 128 / +44 1603 605 128.

Business trips abroad to carry out office based clerical and administrative duties only are covered up to 31 days in any calendar year. There is no cover for business trips at all which involve dealing with the public or manual work

Additional FAQs about our travel insurance policies

HSBC Travel Insurance

More details

We offer:

Choose an area of travel from:

Optional cover for:

What's covered?

What's covered?

What's not covered?

Make a claim

Claims for emergency medical treatment

Other claims

Documents you may need when making a travel insurance claim

Your cancellation rights

How to apply for HSBC Travel Insurance

Are you eligible?

Apply online

Apply by phone

Things you should know

Frequently Asked Questions

Will my Travel Insurance Policy be affected by Brexit?

What happens if I need to cancel my holiday?

Will I be covered to cancel or abandon my trip due to a terrorist attack in the area I am travelling to?

Will I be covered for cancelling or abandoning my trip if a close relative becomes ill unexpectedly?

Will I be covered if I miss my flight?

Will I be covered for business trips?

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