When making financial decisions, such as taking out or cashing in an investment, it's important to be aware there're certain circumstances that could affect your judgment.
These circumstances – whether permanent, long-term or just short-lived – could make you more vulnerable than perhaps you might realise. And as your bank, we want you to be comfortable with any decisions you make.
Here are some examples of situations where you may need more support:
If you've answered yes to any of the above questions, we'd ask you to consider how your situation might affect how you manage your money.
Before making any decisions, you might want to ask a trusted friend, family member or professional to support you with your finances.
If you're in any way unsure before taking one of our products or services, we suggest you seek financial advice.
If you're thinking about taking out an investment or taking investment advice from HSBC, please call us and tell us about your situation. A member of our support team will be happy to discuss your options with you.
Call us on 03457 456 123
or textphone 03457 660 391
Lines are open 8am to 6pm Monday to Friday, excluding bank holidays. All calls are recorded.
If you have a general banking query, please call us on 03457 404 404
or textphone 03457 125 563
Lines are open 8am to 8pm, every day. All calls are recorded.
Alternatively, if you'd like to find and/or contact your nearest branch, please use our branch locator