Internet banking

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Making payments is easy & secure

Payments will come from your default card, which can be changed at any time by going into Settings, and then Wallet & Apple Pay.

In store

To pay in stores, there is no need to wake your iPhone or open an app. Just hold your iPhone near the contactless reader with your finger on Touch ID. You'll see "Done" on the display, along with a subtle vibration and beep, letting you know your payment information was sent.*

On Apple Watch, double-click the side button and hold the display of your Apple Watch up to the contactless reader. A gentle tap and beep confirms that your payment information was sent.*

In app

To pay within apps,* select Apple Pay as the payment method and place your finger on Touch ID.

*Available on compatible iPhone and iPad models.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Apple Watch and Touch ID are trademarks of Apple Inc.

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