Internet banking

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

Making payments is easy & secure

Payments will come from your default card, which can be changed at any time by going into Settings, and then Wallet & Apple Pay.
You can now make secure Apple Pay purchases without the £30 limit in most locations where you see the contactless logo on payment terminals, ask the retailer for further details.

In store

Pay with iPhone 8 or earlier

To use your default card, rest your finger on Touch ID and hold the top of your iPhone within a few centimeters of the contactless reader until you see Done and a checkmark on the display.

Pay with iPhone X

  1. To use your default card, double-click the side button, then glance at iPhone X to authenticate with Face ID or enter your passcode.
  2. Hold the top of iPhone X within a few centimeters of the contactless reader until you see Done and a checkmark on the display.

In app

To pay within apps,* select Apple Pay as the payment method and place your finger on Touch ID.

Pay on the web in Safari

With your iPhone, iPad, and Mac, you can use Apple Pay to pay on the web in Safari.

With your iPhone or iPad

  1. Tap the Buy with Apple Pay or Apple Pay button.
  2. Check your billing, shipping, and contact information to make sure that they're correct. If you want to pay with a different card, tap next to your card.
  3. If you need to, enter your billing, shipping, and contact information. Apple Pay will store that information, so you won't need to enter it again.
  4. When you're ready, make your purchase and confirm the payment.
    • iPhone X: Double-click the side button, then use Face ID or your passcode.
    • iPhone 8 or earlier or iPad: Use Touch ID or your passcode.
    • Apple Watch: Double-click the side button.
  5. When your payment is successful, you'll see Done and a checkmark on the screen.

*Available on compatible iPhone and iPad models.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Apple Watch and Touch ID are trademarks of Apple Inc.

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