HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

How would you like to apply?

Simply choose the way that suits you best - but first, take a look below at the eligibility requirements and
things you should know about your HSBC Credit Card application.

Apply online

Registered for Internet Banking?

If you're registered for Internet Banking and have an HSBC current account you can quickly submit an application online.

Log on to apply

ten minutes to complete, six easy steps, fully encrypted

Not yet registered for Internet Banking?

Or you can apply by registering first - you will be able to get an instant decision once you receive your security details in the post (3-5 working days).

Apply without registering

New to HSBC

We just need a few details from you – simply complete the application form below.

Apply by phone

HSBC Current Account customers can call us on

0800 032 4735

Textphone contact numbers

Mobile (using inclusive minutes)

0345 600 6453

Calls to 0345 numbers are included within most mobile operators inclusive minutes. Please refer to your mobile network tariff for any charges.

Landline freephone

0800 389 6149

Calls to 0800 numbers are chargeable from most mobile operators. Please refer to your mobile network tariff for any charges.

Lines are open from 8am to 10pm every day (except for Christmas Day, Boxing Day and New Year's Day).

Apply in branch

HSBC Current Account customers can book an appointment to apply in branch by calling 03457 404 404. From outside the UK +44 1226 261 010. You’ll need to bring identification
and proof of your address.

Find a branch

Eligibility requirements

To be eligible for an HSBC Bank Credit Card you need to

  • have an annual income/pension before tax of £8,500 or more
  • be a resident of the UK, Channel Islands or Isle of Man
  • be over 18

Change in Circumstances

If you foresee any changes in your circumstances that may affect your ability to repay the credit card you are applying for, for example a change in your income or outgoings, a change to your employment situation or you are a temporary or zero hours contract worker please apply by telephone or branch.

Introductory rates only apply if you haven't held an HSBC credit card within the last six months. Balances can't be transferred from cards issued by other members of the HSBC Group including first direct, M&S Financial Services PLC and John Lewis Financial Services Ltd.

Things you should know

Before applying, please take the time to read the following. You may also want to save some of these documents for future reference.

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