HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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When you are buying a property both you and HSBC will need a solicitor or licensed conveyancer to complete the necessary legal work.

When you apply for a mortgage with HSBC you have three options:

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HSBC Managed Panel CQS accredited solicitor firm or a licensed conveyancer firm Separate Legal Representation

Choose to be introduced to one of the solicitor firms or licensed conveyancer firms selected for the panel and who are able to act for you and HSBC

Choose from a range of solicitor firms and licensed conveyancer firms who can normally act for both you and HSBC

Choose a solicitor or licensed conveyancer that is able to act for you, but not HSBC. The legal work on behalf of HSBC will cost you £295 including vat in addition to your chosen firm's fees.

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Your property or home may be repossessed if you do not keep up repayments on your mortgage.

Need to talk to us?

Our mortgage specialists are here to help.

Call us:
0800 169 6333

Textphone: 1800 10800 028 0126

Need to talk to us?

Our mortgage specialists are here to help.



Call us:

0800 169 6333

Textphone: 1800 10800 028 0126



If you would like a face-to-face chat, just pop in to a branch.

Find a branch

† Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

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