HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more
 

A range of fees are payable when you take out an HSBC mortgage. Here the fees are explained and itemised. Click on the name of the fee to view details.

Show all explanations

  • Tariff of mortgage charges

    HSBC is closely involved in the mortgage industry's initiative with the Council of Mortgage Lenders and Which? To make our fees and charges easy for you to understand.

    Our tariff of charges fully reflects the initiative’s good practice principles. This same document is being used across the industry to help customers compare mortgages.

  • Arrangement fee

    The fee charged by a lender to cover the administration involved with arranging the loan.

  • Service fee

    The fee charged by a lender who, with the customer's written consent, requests details from their existing mortgage lender.

  • Booking fee

    A non-refundable fee charged on some mortgages to secure a particular mortgage deal.

    You may be able to add some or all of the booking fee to your mortgage. Adding fees to your mortgage will mean that you will pay more interest over the term of the loan, than if you had chosen to pay the booking fees at the outset. If you would like to consider adding the booking fee to your mortgage, please call us or visit your local HSBC branch where we will be happy to discuss your requirements.

  • Building Survey and Valuation Report

    This is commissioned for the customer's information. It provides a full picture of the properties construction and condition. This includes subsidence, foundations, external walls, the history of the property and future maintenance.

  • Completion fee

    The lender charges this fee to cover the cost of electronically transferring the mortgage funds to the borrower.

  • Early Repayment Charge

    An Early Repayment Charge (ERC) is a charge you may have to pay if you repay the whole or part of your mortgage early (which includes when you move to a different mortgage product or move to a different lender) during a certain period.

    Mortgages that have an ERC also have an annual overpayment allowance. This allowance, which is available in the years when an ERC applies, gives you the flexibility of making some overpayments, if you wish, up to the amount of the allowance without incurring an ERC. As long as you do not exceed your annual overpayment allowance, you can make as many overpayments as you like within that year either by way of increasing your monthly mortgage payments or making lump sum payments.

    If you exceed your annual overpayment allowance for a year, an ERC will be charged on the amount you have repaid over the allowance.

    The annual overpayment allowance is calculated as a percentage of the amount drawn down for the first year of the mortgage. The allowance is recalculated annually for each year when an ERC applies on the anniversary of the date of drawdown (or following a switch to a new mortgage that has an ERC) on the outstanding balance of the mortgage.

    The ERC is a percentage of the amount repaid early, above the annual overpayment allowance, for each remaining year of the period during which the ERC applies, reducing on a daily basis.

    Here are a couple of examples where the ERC percentage is 1% for each year remaining year of the period during which the ERC applies, reducing on a daily basis.

    1) A customer takes out a capital repayment mortgage of £100,000 on 15 June 2015 with a 10% annual overpayment allowance. For the first year of the mortgage, from 15th June 2015 up to and including 14th June 2016, the customer would be able to overpay up to £10,000 (i.e. £100,000 x 10%) above the contractual monthly payments without incurring an ERC. On the 15th June 2016, the annual overpayment allowance would be recalculated. If the payments the customer had made at that date meant that the outstanding balance on the mortgage had, for example, reduced to £95,000, then the annual overpayment allowance for the second year, 15th June 2016 up to and including 14th June 2017 ,would be £9,500 (i.e. £95,000 x 10%). This recalculation of the annual overpayment allowance would happen again each year on the anniversary of the start of the mortgage (or following a switch to a new mortgage that has an ERC) until the ERC period expires.

    2) A customer wishes to repay their entire remaining mortgage balance of £200,000 18 months (547 days) before the end of the fixed rate period during which an ERC applies (note: their outstanding loan was £203,000 at the start of the year). The customer has not used any of the annual overpayment allowance of £20,300 (10% of £203,000) for the year in which the repayment is to be made. The ERC would be calculated on £179,700, which is the difference between the customer’s total repayment of £200,000 and the amount of the unused annual overpayment allowance for that year (£20,300). In this example, the ERC would be: £179,700 x 1% divided by 365 x 547 days =£2,693.04.

    The 10% annual allowance figure used in these examples is for illustrative purposes only. The actual allowance for individual mortgages may be higher or lower. Please refer to your Key Facts Illustration.

    For some of our mortgage products there may be a maximum limit on the ERC charged and/or a minimum ERC payable. These maximum and minimum limits will be expressed as percentages of the amount of the overpayment above the annual overpayment allowance.

    For example, if the maximum ERC is 4%, it will not exceed 4% of any overpayment made above the annual overpayment allowance, even if there are more than 4 years remaining of the period during which the ERC applies. So, if there were 5 years remaining then you would still pay 4% of the amount overpaid above the allowance (without this upper limit you would normally have paid the equivalent of 5% of the amount overpaid above the allowance).

    Similarly, if the minimum ERC is 2%, then it will not be less than 2% of any overpayment made above the annual overpayment allowance, even if there are less than 2 years remaining of the period during which the ERC applies. So, if there was 1 year remaining then you would still pay 2% of the amount overpaid above the allowance (without this lower limit you would normally have paid the equivalent of 1% of the amount overpaid above the allowance). The ERC stops reducing on a daily basis once the minimum percentage is reached.

    ERCs do not apply to all of our mortgages. Please refer to the Product Details or call us on 0800 169 6333 (lines are open 8am – 10pm every day. Calls may be monitored and recorded).

  • Exit fee

    This is a closure administration fee payable to service providers when you fully repay your mortgage. HSBC do not currently charge an exit fee.

  • Fee Saver

    Fee Saver means no booking fee, no standard valuation fee, no completion fee. We will cover the cost of one standard valuation where this is required by HSBC as part of your mortgage application.

    Other fees and charges may be payable to other parties including, but not limited to legal fees and charges levied by your existing lender.

  • Homebuyers Survey and Valuation Report

    This is commissioned for the customer's information. It is designed as an economy package and so concentrates on defects and problems that are urgent or significant. It does not explore structural aspects or detail remedial works.

  • Legal fees

    These are the fees payable to your solicitor or licensed conveyancer.

    Learn more about your conveyancing options

  • Standard Valuation Report

    This report is solely for the purpose of arriving at a current market value to enable the lender to determine the amount of the advance. It should not be relied on by the customer to assess the suitability or saleability of the property.

Vase

Your property or home may be repossessed if you do not keep up repayments on your mortgage.

Need to talk to us?

Our mortgage specialists are here to help.

Call us:
0800 028 3844

Textphone: 1800 10800 028 0126

Need to talk to us?

Our mortgage specialists are here to help.



Call us:

0800 028 3844

Textphone: 1800 10800 028 0126



If you would like a face-to-face chat, just pop in to a branch.

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† Lines are open 8am – 10pm everyday. Calls may be monitored and recorded.