Top of main content

Banking made easy

Taking the hassle out of everyday banking

There are so many ways you can bank with us, whether you're at home, in the office or on the go. In this section, we'd like to point out some key features that will help you get things done quickly and easily.

Find out how to manage your money on the move with our mobile banking guide.

Discover all the ways you can make payments to family, friends and organisations.

Read our online banking guide filled with handy hints and tips.

This guide explains how we clear cheques, so you know when your money will be ready.

Find out more about the new method of clearing cheques being introduced across the UK.

If we've asked for ID, use this handy checklist to make sure you know exactly what to bring.

Learn how to let us know you're making a gender change.

Let us know your current address so we can keep you updated with important information.

Switch to a more secure and convenient way of managing your statements.


Cut down on clutter and get essential updates via email instead.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.