|Introduction to international credit history|
What is international credit history?
How is HSBC able to access my international credit information?
Can international credit history be used from all countries?
What is Nova Credit?
Which countries can I share my credit history from?
When will more countries be added to the list of countries I can share my credit history from?
Deciding to use your international credit history
Is it free to use my international credit history to support my credit card application?
Does sharing credit history internationally affect my credit history in my country of origin?
Is it safe to share my personal information with Nova Credit?
Does sharing my credit history internationally mean I have to import my entire credit history into the UK?
Do I still need to provide supporting documents such as ID and income details to support my credit card application?
Am I eligible to use my international credit history as part of my HSBC UK credit card application?
Do I have to provide my international credit history if I have one?
Retrieving your international credit history
What information will I need to retrieve my international credit history?
I don’t remember my most recent address in the country where I have credit history. Can I still retrieve my credit history?
I started a credit card application but don’t have time to finish it now. Can I complete it later?
I no longer have access to the email address held by my home country’s credit bureau. Can I still access my home country’s credit report?
What if the phone number held by my home country’s credit bureau is no longer in use?
|Outcome of retrieving your international credit history|
Why can't I find my international credit report or successfully verify my identity?
What do I do if I get a technical error when I try to access my international credit report?
Why wasn’t I approved for an HSBC UK credit card even after I successfully accessed my international credit report?
I was able to complete my credit card application and now I have a copy of my translated credit report. What’s next?
My home country credit report has been updated since I applied for an HSBC UK credit card. Can HSBC access the updated report?
What is a Nova Passport?
How long will it take for me to get access to my Nova Passport?
I did not receive an email to access my Nova Passport. What should I do?
|Questions on the credit report|
Some of the data on my Nova Passport is inaccurate. How do I correct it?
When I get a credit report directly from a bureau, my score is different. Why doesn't it match the local score that my Nova Credit report has?
If you have any further questions about your overseas credit report not answered here, please contact Nova Credit UK directly.