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Mortgage application documents

Get your documentation together for your application

As part of the mortgage application process, we'll ask you to provide some documents to support your application. Depending on your personal circumstances, additional documents may also be requested.

Applying for a HSBC mortgage?

We'll send you a link by email to our secure document uploader. This will explain how you can provide your documents to us electronically.

If you haven't provided an email address, please call us on 0800 169 6333 so we can register you for this.

Lines are open Monday to Saturday 08:00 to 20:00, Sunday 09:00 to 18:00. We may monitor and record calls. Opening hours within the mortgage departments may vary.

You can take your documents to your local branch if you prefer, or send them to us by post. However, this is likely to delay your application.

Proof of name and address

We may ask to see a full, valid, UK photocard driving licence, or one of the following:

  • proof of identity - Passport, driving licence or any National Identity Card (EEA and Swiss Nationals only)
  • proof of address - A non-HSBC bank statement or a utility bill dated within the last four months

Bank statements

In most cases we won’t need to see your bank statements. If we do, we’ll let you know directly.

We may have to ask to see your latest month’s bank statements for:

  • non-HSBC current accounts
  • international HSBC accounts
  • Jersey and expat HSBC accounts

If you make less frequent, regular payments, such as term school fees, we may ask to see your bank statements over a longer period.

Evidence of deposit

We may need to see evidence of any deposit you're planning to make towards the property. You'll be notified about this depending on your circumstances.

Where your deposit is being gifted by a family member, your Solicitor will need to obtain a letter from the donor confirming the deposit is a non-refundable and unconditional gift and that no interest is being claimed in the property.

Are your documents in a language other than in English?

Any documents not in the English language must be translated to English prior to submission. This should be completed by a recognised translation service and accompanied by a confirmation on headed paper.

How to apply

New application

Applying for a mortgage involves two stages, firstly getting a Decision in Principle; secondly making a mortgage application.

Already started an application?

If you started a mortgage application over the phone or online, you can log on to complete it or track its progress.

Think carefully before securing other debts against your home.
Your home may be repossessed if you do not keep up repayments on your mortgage.

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