HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

Moving home

If you're looking to move home, you'll want to make sure you make the right move. Take a look and see what we can offer:

  • Transfer your current HSBC rate from one property to another when you buy and sell property simultaneously (known as porting), subject to terms and conditions
  • Find out how much you could potentially borrow with our 'How much can I Borrow' calculator
  • Find & Compare HSBC mortgages using our helpful tool

Looking for a reminder of the steps for buying a home? Take a look at our Homebuyer's Guide as you may find it helpful.

How much can I Borrow   Compare mortgages

Your home may be repossessed if you do not keep up repayments on your mortgage.

Already started an application?

Whether you started your application over the phone or online, you can see how it's progressing here. Simply log on using the username we've given you and security details you created.



Call us to get mortgage advice over the phone, at a time that suits you.

0800 169 6333

0800 169 6333

Textphone: 1800 10800 028

Find out more


Book an appointment in one of our branches with a dedicated mortgage advisor:

0800 030 4640

Some branches are open 6 days a week.

Find a branch


Complete your entire application online, with no advice from us.

Or get a decision in principle online then book an appointment for advice

Save, track and retrieve your application.

Apply online

Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

Back to top