Building on the success of HSBC UK’s ground-breaking No Fixed Address bank account service, our partnership with Shelter will increase support for people in immediate crisis, and build a more secure future for those at risk.
The 3-year partnership (2023 to 2026) will focus on 4 initiatives:
HSBC UK’s funding will ensure Shelter can support 40,000 individuals who call the emergency housing helpline or use its webchat services. These vital services offer urgent advice if someone is homeless, has nowhere to stay that night, or is at risk of harm or abuse in their home.
The partnership aims to do more to stop people from becoming homeless in the first place. Early intervention is key, with funding helping Shelter to develop new digital tools and guidance to help people build financial resilience.
Together with HSBC UK’s Financial Wellbeing Team, Shelter will train more than 1,000 local volunteers to help signpost people towards financial health guidance and housing advice.
Local pilot projects, in Birmingham and Blackburn, are offering targeted intervention to help tackle root causes of housing and financial issues. The aim is to reach more than 3,000 people who are at higher risk of homelessness, such as single-parent families, marginalised people and people with complex needs.
The partnership builds on the work of HSBC UK’s ground-breaking No Fixed Address service which has helped more than 5,000 people without a fixed home address to open a bank account to improve their financial stability and independence.
HSBC UK colleagues are showing their support through volunteering and mentoring, as well as fundraising challenges such as our Big Sleep Out and the London Marathon.
If you are feeling worried about your finances (and / or housing issues) you’re not alone. Getting help and advice early can make all the difference. Explore HSBC UK Money Worries.
If you'd like to make a donation, visit the Shelter donation page, or scan the QR code to be taken directly to the Shelter website.
