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Send and receive money using just a mobile number via the HSBC UK Mobile Banking app

Benefits of Paym


  • It's quick, easy and secure
  • No need to share your account details with others
  • Less need to carry cash, or use cheques
  • More than 3 million people have registered already



Getting started

How do I register?

You can register or deregister from Paym at any time through online banking by going to 'My banking' > 'Paym'.

To register, select 'Register to receive payments using Paym'. You can also deregister by selecting 'Deregister from Paym'. We will normally deregister your details from the database within 1 working day.

What devices are supported?

Paym has been designed to work on any digital device that the HSBC UK Mobile Banking app currently supports.


How to send money with Paym

Just follow these simple steps:

  1. Log on to the HSBC UK Mobile Banking app and select 'Move Money'
  2. Select 'From account'
  3. Select 'To account'
  4. Select 'Payees tab'
  5. Select 'Pay someone new'
  6. Select 'Using mobile number'


Online banking

If you don't have a compatible device you can still use the service to receive payments but not make them by registering using online banking. You do not need the mobile banking app to do this.

Already registered for online banking?

  • Log on to online banking
  • Select 'Register to receive payments using Paym' and follow the next steps


If you haven't yet registered for online banking, simply click on the link below and follow the on-screen instructions.

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