HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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Cheque Imaging

How your bank statement will change

A new, easier and quicker method of clearing cheques is being introduced across the UK from October 30th onwards. Called the Image Clearing System, it will enable images of cheques to be exchanged between banks and building societies instead of moving paper around the country. This new approach allows you to withdraw money much sooner than you do currently. So, if you pay in a cheque on a weekday (before our cut-off time) you will be able to withdraw the funds by 23.59 on the next weekday (provided that the cheque has not bounced). However until all branches are updated, some cheques will still follow the traditional paper route and timelines. Check with your branch for details.

  • Introducing Mobile Cheque Deposit By the end of 2018, you'll also be able to pay cheque in by taking a picture in the HSBC Mobile Banking App.
  • Paperless transaction An image of a paid in cheque will be taken, this image is the form of communication banks will use to transfer cheque information between themselves, instead of the physical paper cheques previously used.
  • Faster cheque clearance Sterling cheques that are imaged will clear faster than they do today.
  • Access funds within 2 days This means you will be able to access your funds within two working days instead of six.

What does this mean?

Why is this happening?

How is this happening?

What is happening?

Ways to deposit a cheque

Mobile

Branch

Post Office

Posted to HSBC

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