Top of main content


Addictions are often linked to debt problems, or can make existing money problems worse. It can end up being a vicious cycle. On the one hand, you borrow more money to feed addictions - but that increases debts. And struggling to keep on top of growing debts can trigger addiction. But help is at hand. 
Please check for advice on how to cope with money worries.    

Addictions affect more than just the person coping with the problem. They often lead to breakdown in families and relationships, as well as having an impact on mental health.

The best approach is to seek specialist advice, as there isn’t a 'one size fits all' solution to addictions. If your addiction is affecting your physical and mental health, try speaking to your GP in the first instance. They’ll be able to advise of local support to help your recovery.

HSBC UK is supporting Safer Gambling Week from 19 November 2020 to 25 November 2020.
We are working with Gamcare to provide support to all our customers who are affected by gambling. Find out how we can support you. 


Gambling addiction or compulsive gambling is the inability to stop gambling when losses begin to take a toll on relationships, finances and career.

We understand how difficult this can be to deal with, so to help you better control your spending, we can help you to restrict gambling related transactions on your debit cards. You can visit our gambling restrictions page for more information.

You can also reduce the amount of cash you are able to withdraw on a daily basis from an ATM. For further information, please visit us in branch, or call us on 03457 404 404.

From 14 April 2020, all UK Licensed Gambling Operators can no longer accept credit cards for gambling as per the Gambling Commission announcement on 14 Jan 2020. To support this, from 16 April 2020 all gambling transactions using credit cards, where we have reason to believe they are for gambling purposes, will be declined.

We know that this can be a particularly sensitive subject and you may want to discuss this further with a specialist. If you would like more advice and support, please consider the links below.

For more help, please contact

Call StepChange Debt Charity: 0800 138 1111

National Gambling Helpline

Alcohol and drugs

Alcohol dependency and drug addiction can lead to physical and mental health issues. They also damage our relationships, careers and in turn, our finances.

Fixing the physical and mental impact comes first, but it’s also important to plan a recovery from any financial problems.

For example, we can reduce your ATM limit so you can control the amount of cash you withdraw each day.

For more help, please contact

Talk to Frank 0300 123 6600

Call StepChange Debt Charity: 0800 138 1111

It’s easy to answer your query online. Visit our Help page to find out how.