HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

Find out more

A world of rewards and privileges

Earning points is easy, just use your HSBC Premier Credit Card and you'll earn 1 point for every £1 of spend in Sterling currency and earn 2 points for every £1 of spend in non-Sterling currency. Points will be shown on your monthly statement.

Representative 18.9% APR variable

HSBC Premier Credit Card

What you could get with your points

Rewards for Miles

We've partnered with British Airways, Etihad, Asia Miles and Singapore Airlines to allow you to convert your HSBC Premier Reward points to airline frequent flyer miles. Every 2 points are worth the equivalent of 1 Frequent Flyer Mile.
Find out how to convert your points.
Terms and Conditions apply.


You can redeem your points for vouchers from M&S, Amazon, Debenhams, Sainsbury's, Boots, Argos and Morrisons. Even better, we'll deliver them directly to your door. Find out more in the Rewards Points Brochure.

Fine Wines

You can exchange your points for a special selection of Laithwaite's quality wines - any of which can be delivered direct to your home or office.
Simply call 03330 148 174** quoting reference MP85 to pay by points only or MC85 to pay by points and cash.


You could always donate your points to a good cause. Every 1500 points is worth £5 of vital support for charities all over the world. You can help SOS Children's Villages, Age UK, British Heart Foundation or the Alzheimer's Society.*

Redeem your points online

  1. Log in to Online Banking

  2. Select your Premier Card from the account list on the left hand side

  3. Select 'Points Balance' on your account summary

Go to my accounts

Redeem your points by phone

Alternatively, you can call us on
03457 70 70 70 ✝. Please ensure you have your HSBC Premier Credit Card account number to hand.

And an exciting range of exclusive offers

Discover the vast possibilities awaiting you when travelling or simply staying at home with a wide range of very special offers from HSBC Premier Privileges. It's just one of the ways we like to thank our Premier Credit Card customers.

Visit HSBC Premier Privileges

✝ Lines are open 8am to 10pm everyday (except Christmas Day, Boxing Day and New Year's Day).

*In order to provide a wide range of charities that our customers would choose to support and to ensure as many charities as possible have the opportunity to benefit from our scheme, we may change the charity selection from time to time.

**Lines are open Weekdays: 8.30am to 9pm, Saturday: 9am to 8pm, Sunday: 9am to 6pm

You might also be interested in...

Getting your finances in order

Getting your finances in order

We're always here to help and the quicker you act, the easier the solution can be.

Find out more

Financial health check

Financial health check

Answer some quick questions to get an overview of your financial position.

Find out more

Using your card abroad

Using your card abroad

Let us know before you go so we can help to keep you protected.

Find out more

Card security

Card security

If your card is lost or stolen, either at home or overseas, we provide 24-hour worldwide assistance.

Find out more

Back to top