Other ways to bank
Most of our branches are still open, but on reduced hours and offering limited services*. The new opening hours are from 10:00 to 14:00 from Monday to Friday and all branches are closed at the weekend until further notice.
Our contact centre hours have also changed. All lines are open from 08:00 to 20:00, except for lost and stolen cards, which is open 24/7.
Please only come into branch or call us if it’s urgent, so we can help those most in need. See what you can do through online and mobile banking without leaving home.
Pay securely with your phone
Add your HSBC card to Apple Pay and make fast, easy and secure payments with your iPhone or Apple watch.
Did you know, you can use your HSBC card to make payments with Google Pay in store or in app at no extra fee.
For a secure and simple way of making payments, why not use your HSBC card with Samsung Pay.
*We can still help with cash deposits and withdrawals, bill payments, changes of address and some other services. However, we won't be able to help with things such as appointments, new products or account openings.