Premier Bank Account: current account benefits | HSBC UK

HSBC Online Banking activation

We're currently making improvements to our Online Banking service.

If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.

If you registered for Online Banking after this date, please log on to Online Banking entering your username, memorable answer and your password, from here you will be prompted to activate your Secure Key.

We apologise for any inconvenience which this delay may cause. Once you are registered, we look forward to introducing you to Online Banking, including the exciting enhancements we're working on now.

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Third Party Mandate

If you're an HSBC customer, you can complete a third party mandate. This is an HSBC-specific document which tells us that you'd like to give another person access to your bank account and the right to operate it.

An example of when you might choose this option is if you needed help managing your accounts for convenience, for example if you were recovering from an operation and wanted someone to pay your bills.

Third party mandate general information (PDF)

Third party mandate form (PDF)

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Ordinary power of attorney (also known as a General power of attorney)

Anyone can write an ordinary power of attorney. Unlike a third party mandate, an ordinary power of attorney can give someone access to accounts you hold with different financial institutions as well as to your HSBC accounts.

You might choose this option if you have money in different places. An ordinary power of attorney can apply to all your affairs or can be limited to specific affairs you decide to include in it.

Ordinary power of attorney (also known as a General power of attorney) (PDF)

What the attorney can do

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Lasting Powers of Attorney

A registered lasting power of attorney can give someone control of your financial affairs while you retain capacity and remains valid if you lose mental capacity.

As of 1 October 2007, Lasting powers of attorney replaced Enduring powers of attorney.

You might choose this option if you're planning ahead for a time when you'd like your child, partner or someone you know to make decisions on your behalf.

Lasting Powers of Attorney (PDF)

What the attorney can do

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Enduring Powers of Attorney

An enduring power of attorney is similar to a lasting power of attorney, but will need to be registered with the Office of the Public Guardian if you lose mental capacity.

Only valid if granted prior to 1 October 2007.

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Court of Protection Orders and Deputyships

You could apply for a Court of Protection order to be appointed as a deputy for someone who has lost capacity.

You might consider this if you believe you need the authority to make financial decisions for that individual.

Court of Protection Orders and Deputyships (PDF)

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Department for Work and Pensions

If you know someone who needs help claiming and managing their benefits because they have a severe disability or lack mental capacity, you could become an appointee of the Department of Work and Pensions.

You might consider this option if you feel you could be responsible for making their claims and managing spending.

Department for Work and Pensions (PDF)

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More useful links

Examples of acceptable identification and verification of address documents

Managing third party access: What powers over your account could a third party have


* Non-HSBC links may allow you to access other websites. Please read the linked websites' terms and conditions. HSBC Bank plc has no control over non-HSBC websites and is not liable for your use of them.

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Did you know? You could be eligible for our HSBC Advance Bank Account with no monthly fee.

Key features:

  • Attractive rates & benefits across a wide range of HSBC products
  • Make ATM cash withdrawals worldwide, without HSBC non-sterling cash fees (A non-sterling transaction fee of 2.75% still applies)
  • 24/7 customer service

Eligibility criteria:

Please ensure you can answer YES to the following questions.

  • Are you 18 years or over?
  • Will you be paying in at least £1,750 into your account each month (or a minimum of £10,500 every six months) not including money transferred from any other sole or joint personal account(s) you hold with HSBC bank?